6:00 AM – Rise and Shine
The day starts early at Braga Bros, where I grab my first cup of coffee before heading to our morning briefing. As a service technician, every day brings new challenges and opportunities to help our community with their plumbing and HVAC needs.
7:15 AM – First Emergency Call
The dispatch radio crackles with an urgent call – a family in the neighborhood has woken up to a failed water heater. Nothing starts your day quite like knowing someone’s morning routine has been disrupted by ice-cold showers.
Key Tasks of My Morning:
- Equipment check and inventory verification
- Review of daily scheduled maintenance appointments
- Loading necessary replacement parts and tools
- Coordination with dispatch for route optimization
11:30 AM – Routine Maintenance
Between emergency calls, I handle scheduled maintenance visits. Today’s focus is on preventative HVAC care, ensuring systems are ready for the upcoming season change. It’s satisfying knowing we’re helping prevent future emergencies through proper maintenance.
2:45 PM – Training Time
One of the best parts about working at Braga Bros is our commitment to ongoing education. Today, we have a quick team meeting to discuss new industry regulations and review the latest heating system technologies.
4:30 PM – Wrapping Up
As the day winds down, I complete my service reports and prepare the van for tomorrow. Every day is different in this line of work, but the satisfaction of helping people maintain comfort in their homes makes it all worthwhile.
The best part of working in this field is knowing that behind every service call is a family or business counting on us to keep their systems running smoothly. Whether it’s a middle-of-the-night emergency or a routine maintenance check, the Braga Bros team is always ready to respond.